HealthZen Platform Guides
Explore our curated guides and frequently asked questions to get the most out of your digital healthcare experience.
Step-by-Step Video Tutorials
Quick video walkthroughs showing how to navigate key HealthZen features
How to Book an Appointment
Learn how to easily search top doctors, pick comfortable consultation slots, and confirm appointments with instant digital receipts.
Open in YouTubeAdding Family Members
Protect your parents, children, and spouse under one login. Book appointments and manage prescriptions seamlessly for your whole family.
Open in YouTubeHealthZen Wallet & Cashfree
Add money, enjoy 1-click instant checkout, manage refunds, and track all your medical transactions securely.
Open in YouTubeDigital Health Records & History
How to access digital prescriptions, lab test reports, and doctor clinical summaries anytime from any device.
Open in YouTubeFrequently Asked Questions
Everything you need to know about booking, payments, and emergency support
You can browse doctors by specialty, symptoms, or location. Choose an in-clinic consultation or online video consult, select an available date and time slot, and confirm. You will receive an instant SMS and email confirmation.
Need more assistance?
Our 24/7 care coordination desk is available to assist you with any questions.