Account Safety & Data Rights

Delete Account & Personal Data

Request permanent removal of your account, health records, and associated user data.

Back to Privacy Policy
Warning: This action is permanent and irreversible. Once processed, your consultation history, privilege health cards, electronic prescriptions, and active appointments will be permanently removed from our active servers.

Verification & Processing Steps

  • Our privacy support team verifies ownership via registered phone.
  • Statutory medical records are archived per legal retention requirements (DPDPA 2023).
  • Profile, login credentials, and personal tracking data are wiped within 48–72 hours.